1. Order Processing We know you are excited to complete your look! Orders are typically processed and packed within 1 to 3 business days. We take extra care to securely package delicate items like jewelry and structured bags so they arrive in perfect condition.
2. Shipping Rates and Estimates Shipping charges are calculated at checkout based on the weight of your accessories and your delivery location. We offer standard and expedited shipping options. Once shipped, you will receive an email with your tracking number.
3. International Shipping We ship globally. Please be aware that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the buyer’s responsibility and are not included in our shipping fees.
4. Damaged or Lost Packages If your accessories arrive damaged, please contact us within 48 hours of delivery with photos of the item and the packaging. If your package is lost in transit, please reach out to our support team so we can assist you in filing a claim with the carrier.